‘Contagion’ in the workplace A recent ILM Study into workplace behaviour saw that 74% of workers studied admitted to ‘copying’ the behaviour of other people they had seen around the organisation. Contagion – it seems – is rife in the workplace, and this was proved to be both ‘good’...

The importance of Empathy Every morning I ease myself into the day with a cup (or two!) of tea and the authoritative tones of the Today programme on Radio 4. This week I was surprised to hear a conversation about the importance of Empathy, which caught...